WhatsApp Based Customer Service Messages, Bot Powered Replies, Service Feedbacks & More From One Single Platform

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Brand Binary's WhatsApp Management Solution For Customer Service Teams is the only powerful one-stop and ready to use solution for businesses of any size with customer service teams in any location - work from home or official premises - without the need for any software development using WhatsApp For Business API. Customer Excellence heads can now monitor their service teams's chats with business customers, chat ratings empowered by customisable bots, schedule messaging, lead management and more that is fully compatible with WhatsApp Template & Session Messaging. Our solution also integrates with Brand Binary's WhatsApp based Customer Engagement Solutions.
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Centralized WhatsApp Management
This unique solution provides all-in-one WhatsApp management for customer service agents, lead management analytical reports & more
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Powerful Chat Rating System
Let’s admit it, there is no better way of knowing how your customer service agents are performing unless they are rated by customers at the end of every chat. Our solution provides a customisable rating system to suit their business needs.
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Enterprise Level Features
Brand Binary’s WhatsApp solution provides many additional features including API key management, chatbots, lead management, archiving, bulk messaging, reports, future notifications to customers & more
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Instant Product Authentication
World's First such feature where a product can be authenticated via WhatsApp - Free of cost to consumers
WhatsApp with Awesome Features

Powerful Enterprise Ready Features

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100% Secure End to End Encryption
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Multiple Customer Service Agents and Bots
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Comprehensive Lead Management Module
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User Friendly Powerful Dashboard
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Fully Automated Feedback System
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Archive Chat History to Cloud Storage
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Single, Bulk & Scheduled Message Delivery
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Integrated Brand Binary's Customer Management System
WhatsApp Customer Engagement Solutions
Improve customer relations with these unique WhatsApp features, improving the user experience, increasing brand loyalty, and strengthening customer retention
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Offers and Promos
Create awareness among customers regarding recent launches, offers and promos with a single WhatsApp message
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Keep Track of Your Customers
Brand Binary’s system keeps a record of all chats and helps in creating new leads, allowing the business to follow up and convert potential leads to loyal, long-term customers
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Improve Customer Experience
Engaging customers and making the brand more approachable in regards to communication is a deal-breaker for loyal and satisfied customers
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WhatsApp Technical Support
As the most convenient mode of communication, WhatsApp would make it easier for customers to inquire about technical issues